151 Hillside Avenue
Hartford, CT 06106
860-951-1060
  • Bronze
    Quality
    Award

  • Four Star Facility per CMS

  • Five Star Facility for Quality Measures

Welcome to Trinity Hill Care Center

Yong Crandall

George Kingston

Administrator

Dear Resident and Family Members,

I would like to welcome you to Trinity Hill Care Center. We are located in the south end of Hartford on Hillside Avenue and are privileged to care for residents from Hartford and around the entire region and State.

At Trinity Hill we are always looking for innovative ways to grow and care for residents in their time of need. We have the expertise and experience to provide care to residents who need extensive clinical and social supports. In addition, we are actively collaborating with a range of community providers to ensure that our residents have the opportunities and support they need to succeed. 

Our resident rooms have been upgraded to include amenities like flat screen televisions that will make your stay with us more comfortable.  Our “point of service” dining program is designed to give our residents the widest selection of meal preferences.  Our dedication continues even after discharge with calls from our social work staff making sure that discharge arrangements are working as planned. Continue reading



iCare Health Network Blog

All the latest news, discussion, and updates from the iCare Health Network team!

  • iCare Health Network is proud to celebrate the one-year anniversary of assuming operations at MissionCare at Bennington, a skilled nursing and rehabilitation center dedicated to providing high-quality care for individuals in need of short-term rehabilitation and long-term nursing support. Since opening its doors under iCare’s leadership in August 2024, MissionCare at Bennington has admitted more than 45 residents into its programs. Many of these individuals had been waiting in acute care hospi…
  • On August 26th, twenty-one leaders from across iCare Health Network nursing facilities – including Administrators, Program Directors, and other care team members – successfully completed the Behavioral Health Ambassador Training through the Center of Excellence for Behavioral Health in Skilled Nursing Facilities (COE-NF). Each participant earned two professional credentials: the COE-NF Behavioral Health Ambassador Badge and CPI Verbal De-escalation Strategies Certificate.
  • Meredith Parda-Burr iCare Health Network is pleased to announce the selection of Meredith Parda-Burr as Vice President of Human Resources. Meredith comes to iCare with more than 20 years of progressive human resources leadership experience across healthcare and hospitality. Most recently, she served as Senior Director, HR Business Partners at Benchmark Senior Living, where she led the organization’s HR Business Partner team. Prior to that role, she spent seven years as a Regional Human Resources Business Partner …
  • At the 96th Annual Membership Meeting of the Connecticut Association of Health Care Facilities (CAHCF), held at the picturesque Saybrook Point Resort on July 17, 2025, iCare Health Network’s Chairman and former CEO, Chris Wright, was honored with the CAHCF Lifetime Achievement Award. Chris Wright’s impact on the skilled nursing profession spans nearly four decades, and his leadership in advancing high-quality care is both deep and enduring.
  • Touchpoints at Bloomfield has earned the Skilled Nursing Facility Heart Failure Certification offered by the American Heart Association®, the world’s leading voluntary organization focused on heart and brain health. The certification provides an evidence-based framework for evaluating skilled nursing facilities against the American Heart Association’s rigorous science-based requirements for heart failure (HF) patients, including program management, patient and caregiver education and suppor…
  • Construction is coming to an end on a brand-new, six-chair ‘dialysis den’ exclusively for residents at Westside Care Center in Manchester. Planned opening date next month! This state-of-the-art addition will allow the care center to provide on-site hemodialysis services to up to 36 residents. The den and dialysis program will create an environment of convenience and integrated care. Residents will not longer need to travel in challenging weather or worry about the complications of transporta…
“In 2020 I came to Trinity Hill for care. I was in a bad car accident and I was in bad shape I couldn't walk. I couldn't do anything. My lower body was messed up my pelvis was broken; my heart was also. But I managed to get the help from Liz nurse and Ashley social worker. Also, I forgot the woman that took care of me first when I got there I was there for a month and I came through I walked out of there with a cane only. I am so grateful for all the help you guys did for me. Rehab works if you put your mind to it and you can get back to yourself. Thank you so much.”
~ Resident CT (January 2024)
“(Five Star Review): I was a patient at trinity hill for two weeks. I had a wonderful experience. The staff treated me well. My social worker Ashley helped with everything I needed. She was really helpful. All the staff treated me with respect and kindness.”
~ Michael Grimes (via Google Reviews)
“(Five Star Google Review): I spent five months at Trinity Hill between April and September of this year for some serious heart and lung infections. I've read some of the previous reviews and do agree with the poster who said that the place grows on you - this is true! In the beginning with language and cultural barriers sometimes it can be hard to get to know so many new people at once. But in my five months there I have come out of it with a few good friends and invaluable staff members that are still part of my life as I move on. While there were some improvements that needed to be made when I first got there, Trinity Hill worked extremely hard to improve many of the issues and programs they have within the facility. In the first two and a half months [many of the programs changed for the better as did much of the staff].”
~ Jess Golab via Google Reviews (October 2023)
“(Five Star Google Review): My son was sent to this facility for 5 months this year. I saw the mixed reviews and worried but they have turned all that around. We received great care and respect from the staff. We give special recognition to Ashley/social worker and Jay/security for going above and beyond to help in difficult times. Thanks so much.”
~ Jesse Allen (via Google Reviews, September 2023)
“(Five Star Google Review): My grandma was there for almost a month I have nothing but wonderful things to say about the facility. The staff was very professional I was kept informed on my grandma's progress and her social workers Ashley and Alyssa were very helpful and answered or got me answers for all of my questions. I was pleased with the service and care my grandmother received.”
~ Jose Carrero (via Google Reviews, September 2023)
“I am grateful to Trinity Hill for taking me in and saving my life. I feel safe and thankful to everyone that helped rescue me.”
~ Resident MC (January 2022)
“Rated 10/10. The staff goes above and beyond. They make sure I get my medicine. They listen and sometimes that is all you need is someone to listen. All the aides are excellent and thank you to all you do for us.”
~ Resident MF (March 2021)
“Thank you so much for all you do here! If it wasn't for bingo, karaoke, birthday parties, fantasy football and especially fresh air this would have been a very different experience for me. You guys put your heart into all the activities you do here. It really makes a difference. I owe a lot of my healing to you guys. I'm really going to miss you all. So thank you so much for giving your all, for being here even on the weekends to keep us going! Thank you for making me feel special. Thank you for giving me the tools to express myself.”
~ Patient RM (excerpted from a letter, September 2019)
“The personnel was knowledgeable and very friendly. The people at the front desk were helpful, too. It’s a good place to send your relatives to. They treat you like a … decent human being, whether it's for [iRecovery] or for any other care. the caregivers made sure that he was physically and mentally ready to go home. They talked to me about how to get the house ready and about his meds. I was very impressed. I'm glad he went there.”
~ GS - Patient's Mother (March 2019)
“I had a very dear friend who was here and when I needed skilled nursing services, I decided to come too. I knew my care needs would be met, and I was happy to know someone who was here. I really enjoy the many recreational activities and feel the staff is very caring. I recommend others to come and experience good care too.”
~ Deborah Williams
“I too had a very dear friend who was admitted to Trinity Hill in the past. When I required care, I picked Trinity. I find the staff to be very attentive to my needs and the recreational activities are excellent. I would recommend Trinity to anyone who would need a place where the care is compassionate and the staff goes beyond what is expected. We are more like family than patients.”
~ Connie Bonnessi
“I was referred to come and work at Trinity Hill by my wife, and I really like it here. I would recommend anyone to work here that wanted a job in healthcare. I would also recommend anyone who needed Skilled Nursing Services to come here- My mom is here now.”
~ Fernando Dejesus